Laura Lord
Director

Laura Lord, Director of Operations

Laura Lord is the Director of Operations at Online Therapy Centre (OTC), where she manages and refines the organizational and administrative structures that support OTC’s mental health services. With extensive experience in operational management, Laura plays a crucial role in ensuring that the clinic’s day-to-day functions are efficient and aligned with OTC’s commitment to accessible, quality care.

Laura’s responsibilities include overseeing intake coordination processes, managing team workflows, and ensuring regulatory compliance across OTC’s services. She focuses on enhancing operational efficiencies and optimizing resources to support both clinicians and administrative staff, fostering an environment that allows the clinical team to prioritize client care. Her leadership ensures that OTC remains a well-coordinated and resilient organization, capable of adapting to the evolving needs of the mental health sector.