Sydney Sheard
Office Manager

Sydney Sheard, BA (Hons) Psychology

Office Manager 

Sydney Sheard is the Office Manager at Online Therapy Centre. With an extensive background in medical administrative support and a BA (Hons) in Psychology from York University, Sydney has a genuine passion for helping others. She excels in facilitating access to care and ensuring a seamless experience for both clients and the therapy team.

Sydney thrives in her role as the first point of contact at OTC. She masterfully answers prospective clients’ questions, understands their needs, and matches them with the most suitable therapist on the team. Sydney is dedicated to making the initial therapy process smooth and welcoming, arranging initial sessions, and being available throughout the clients’ therapeutic journeys.

With a commitment to upholding the highest standards of confidentiality and professionalism, Sydney recognizes the sensitive nature of the services provided at OTC. She ensures that clients feel supported and understood from the first interaction.

Sydney is always available to talk to clients throughout their therapy regimen. Whether it’s providing more assistance, explaining the services offered, or helping with any administrative support or paperwork, Sydney is just a phone call away. Her clear communication and meticulous attention to detail contribute to the positive impact of the Online Therapy Centre on the community’s well-being.